Here at Seryo, the privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy (see below) from time to time, so please check here frequently. We will not disclose identifiable user information to any third party without consent.

1. Purpose of use.

Seryo will only be using your personal information for the following purposes:
1.) Information on Seryo event of special promotions
2.) To return mail, telephone or email inquiries
3.) Surveying and research on making our services better without jeopardizing customer information privacy.
4.) In the case we feel it is necessary to contact customers via phone, email or mail.

2. Privacy policy and third party endorsement

Other than these entities, who act on our behalf, information you provide will not be transferred to unrelated third parties,
1.) Personal information will not be released without full consent of the customer.
2.) Information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders.
3.) Personal information may be disclosed in the case that life is at stake and are not able to retrieve authorization.

3. Maintenance of personal information

We are committed to maintaining the privacy, confidentiality, and security of user information.

4. Correction& Updates of personal information

We make repeated efforts to verify the accuracy of Information and to correct and update our database from Information available to us. In the event a Customer believes that such Information held by us is inaccurate, outdated or wish to be deleted from database or stop usage, we will, upon notification and sufficient time for verification, take all reasonable steps to correct any inaccuracy or update outdated information of which we are made aware.

5. Policy Changes

We may change or terminate this Policy at any time without prior notice by posting an amended version of the Policy on our Web site and providing you with the ability to opt out of any new, unanticipated uses of Information not previously disclosed in the Policy.

6. Feedback & Inquiries

For more information regarding personal information or our privacy policy, please contact us via email or telephone.
Seryo Ryokan of Ohara, Kyoto TEL: 075-744-2301 E-mail: webmaster@seryo.co.jp